Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Saaj Graphics (“the Company”). By engaging with Saaj Graphics, you (“the Client”) accept and agree to the Terms and Conditions laid out.

Services

Saaj Graphics offers a variety of marketing services, including but not limited to website development, logo design, email marketing, and other related services. The specific services provided to the Client will be agreed upon in writing before the commencement of work.

Payment and Refunds

Full payment for the agreed-upon services is due before work starts. Saaj Graphics does not offer refunds if the service provided is in line with what the Client has specified. In the event that the work is not in line with the Client’s specifications, the Client has the right to choose from the following options:

a. Full or partial refund: The Company will refund the full or partial payment made by the Client.

c. Re-edit: The Company will re-edit the work without any additional cost to the Client. No refunds will be provided in this case.

Re-editing Clause

Saaj Graphics offers a re-editing clause for the Client’s convenience. If the Client requires changes to the completed work, they may request such changes within 14 days of completion. Changes may include, but are not limited to, colours, shapes, aspect ratios for leaflets and banners (only if they are not sent for printing), or grammar error fixing. These changes will be made free of charge, subject to approval by Saaj Graphics.

Certain scenarios may void the free re-editing clause, including but not limited to complete site overhauls, the addition of web parts and structures, or logo redesigns. Saaj Graphics reserves the right to assess, evaluate, and refuse free re-editing if the conditions for the clause are not met.

Intellectual Property

Upon full payment, the Client will own all intellectual property rights to the completed work. Saaj Graphics retains the right to display and reference the completed work for promotional purposes.

Limitation of Liability

Saaj Graphics will not be liable for any indirect, special, incidental, or consequential damages arising out of or related to the use of the services provided by the Company. The Company’s total liability for any claim arising from or related to the services provided shall not exceed the amount paid by the Client for the services in question.

Contact Information

For any questions or concerns regarding these Terms, please contact Saaj Graphics at [info@saajgraphics.com].